Job #2738: Chameleon Technologies is searching for a Senior Product Manager. You will be joining a company that has over 10 years of experience partnering with real estate agents, helping them to leverage our software to meet more home buyers and sellers in their local markets. They’re on a mission to enable real estate agents to focus on what they do best – building relationships – and to let technology take care of the rest. From lead generation to an intelligent CRM and state-of-the-art websites and excellent customer care, real estate agents and their clients rely on their products to make home selling and buying a personal and professional experience.
The Product team is made up of a Director of Product Management and several product managers. As a whole, we value customer empathy, planning and building efficiently and collaboratively, and delivering quality solutions to our customers. We believe in using data to make decisions and using data to understand our impact. Our team is looking for an individual who is excited to bring their product management talents to our company, helping our team continue to deliver rock star products that delight our customers.
We value Transparency, Integrity, User Focus, Nerdy Passion, Collaboration, and Curious Creativity.
The Role
We are looking for a Senior Product Manager who can own the end-to-end product lifecycle of our agent CRM SAAS platform. This starts with a deep understanding of the use cases, an appreciation of the technology involved, the ability to inspire our engineers to address the need, and the passion to help product marketing evangelize our solution.
You will work closely with your fellow product managers, developers, quality assurance engineers, designer, and operations teams. You will also interface cross functionally with our sales, support, and marketing organizations.
What will make you successful in this role is your business sense. Your curiosity and instinct, which we know can play an important role in decision-making, should naturally align to business outcomes. You should be equally comfortable creating a scrappy wireframe as you are partnering with a designer to create high-fidelity clickable prototypes. You should be excited to bring your favorite frameworks and processes to our agile team with an end to strengthening the product development and release lifecycle.
The company’s corporate office is located in Bellevue, WA. This position is open to local and remote candidates anywhere in the US and Canada. Our engineering team is distributed all over the world.
About You
You like puzzles and love data. Going from a customer need to a new technology to our platform is not always a straight path. You are energized by the idea of solving this puzzle and figuring out the best way to solve a user’s problem by building on what our platform has to offer today. You can design creative solutions while considering technical and business needs, requirements and trade-offs but stay firmly rooted in decisions based on data.
You prefer to chart a course rather than be micromanaged. You will be an expert in our platform’s technologies. We trust our experts, and expect you to help your team determine the best course of action. You will be able to calmly and objectively deal with challenges. You are a self-starter that is as comfortable working with your team as you are working solo in times of deep thought.
Show and tell was your favorite school subject. As cool as technology and our solutions are, we really want to make sure that others can and will use them. You love talking ad nauseum about the solutions you help bring to market, and are driven by helping others in sales and marketing succeed to do the same.
You’re invigorated by your team. We want to create a team where members are free to take interpersonal risks, challenge each other’s assumptions, and help each other succeed. It’s not just about having “mandatory fun” at happy hours, it’s about wanting the best for each other.
Things You Might Do:
With one of our team’s Core Values being Integrity, and with product management being a cross-functional role working with many teams and stakeholders, we have structured our responsibilities around honoring the commitments we have made: essentially, what we owe to others.
For business teams:
- Help implement features that reduce churn, increase revenue, and delight our customers
- Help implement features that make customer servicing and sales more efficient and effective
- Help our business stakeholders understand the roadmap
For engineering and design:
- Ensure that our engineering teams have an appreciation of the problem and that they’re working towards the right solution
- Develop requirements so that the right infrastructure and integration points are available to ensure the success of the integrations we need to build
For customer success and documentation:
- Partner on workshops and trainings
- Collaborate on documentation review and content generation
For your fellow product managers and data analysts:
- Helping the product owner maintain the product backlog.
- Create and share best practices
- Collaborate on features
- Coordinate measurement of release and customer metrics
- Assist Director of Product Management with roadmapping and strategic planning
On day one we’ll expect you to…
- Get to know the team
- Understand the existing product features
- Be able to communicate effectively with a variety of stakeholders
- Write requirements for new features where your product manager teammates are driving feature goals and UI design
- Ask lots of questions!
At 3 months we’ll expect you to…
- Perform daily ticket triage, run standup, coordinate projects
- Manage release cadence, backlog grooming, dashboards, and stakeholder communications
- Have an understanding of the platform’s underlying architecture, with a focus on integration points and data schema
- Understand and be able to use our internal tools
At 12 months we’ll expect you to…
- Chart your own course in terms of which product features and technical debt projects should be prioritized next, and execute them end-to-end
Added bonuses if you have…
- Interesting hobbies
- A love of Star Trek or Star Wars is recommended but not required!
Requirements
Required Skills:
- Proven record of delivering high quality large scale commercial SAAS products
- 3+ years with experience in real estate vertical
- Smartsheet or other process-management tools
- SCRUM Master or similar Agile process experience
- 5+ years as a product manager
- Demonstrated leadership qualities
- BS in Computer Science or other related field preferred, MS is a plus. Technical training programs also welcome.
Benefits
Work Life Balance:
- 8 Paid Holidays
- Accrued Paid Time Off (PTO) for vacation/sick time
- Employee recognition program with monthly awards
- Employee referral program
- Wellbeing program, so you can earn additional $ toward medical expenses.
- Tuition reimbursement program for job-related college courses and professional training
Medical:
- Medical, Dental and Vision – starting on Day 1!
- Company-paid short term and long term disability
- Company-paid life insurance and AD&D coverage
- Wellbeing program, so you can earn additional $ toward medical expenses.
Financial:
- 401K retirement savings plan with company match
- Eligible for Profit Sharing Bonus
- Employee stock ownership program
- Salary range is $120 to $150K
