Chameleon Technologies is searching for a Systems Analyst for Point-of-Sale Solutions for a hybrid role in Issaquah, WA. Come join a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated highly professional employees.
Systems Analysts are responsible for the definition, refinement, design, testing, and implementation of highly technical requirements based on the business / functional requirements communicated by the Product Owner. System Analysts are also responsible for the preparation and publication of technical documentation (e.g., release notes) that support the continuous delivery of software. Systems Analysts are experts in identifying and analyzing defects within their products, and work with various members of a delivery team to ensure the deliverables produced align with the guidelines and standards defined by architects.
The Systems Analyst will work with and, when needed, lead cross-functional development teams and vendors to deliver high quality products based on a collaborative vision and values through a steady release plan using agile, (Kanban & Scrum) delivery methods. In addition, the Systems Analyst will perform system, application, and data analysis. This work will include developing, testing, and supporting user and data interfaces, and products. Providing direction on technical designs and the configuration of the Point-of-Sale platforms; collaborating with business stakeholders, business analysts, IT infrastructure, and development teams to capture, justify, and prioritize technology needs and issues.
ROLE
- Collaborates with technical and non-technical teams to define, design, test, and implement specific functional requirements of the system, as specified by the Product Owner and technology stakeholders (e.g., Systems Architects, Full Stack Engineers).
- Identifies and communicates improvement opportunities (functional and non-functional) to improve product quality and performance based on the input provided by technology team members (e.g., Systems Administrators, Product Owners, Full Stack Developers).
- Collaborates with product team members to ensure technical requirements implemented by application teams adhere to the guidelines and standards defined by architects.
- Supports the definition of test data requirements.
- Installs, configures, tests, and supports a variety of Point-of-Sale applications.
- Designs specific applications as assigned, including traceability back to requirements.
- Creates test scripts and executes adequate unit and system testing while providing necessary test documentation.
- Provides mentoring and support to both project and area team members.
- Creates strong relationships with vendor’s product development groups.
- Partners with management to initiate projects and develop and manage solution scope.
- Develops technical specifications by collaborating with technical and non-technical teams, translating functional designs into technical designs, validating macro designs and reviewing micro designs.
- Designs, develops, and executes testing protocols to include: unit testing, integration testing, performance testing and system testing, as driven by the requirements.
- Performs systems and data analysis on applications and the operating system to understand functional design requirements determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Manages, defines, drives, and executes as needed, the implementation of configurations across applications and interfaces.
- Assists teammates in growing and developing the skills necessary to grasp team application concepts and tool suite.
- Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
- Participates in the development of deployment and release work plans, schedules, and tasks within a project phase.
- Coordinates, plans, designs, and produces deliverables for the training phase.
- Develops and ensures adherence to establishment of standards, best practices, governances, and patterns.
- Develops, maintains, catalogs, and manages the appropriate project and process documentation and repositories.
REQUIRED
- 4-5+ years’ experience with Toshiba SKY/4690 OS and hardware solutions.
- 4-5+ years’ experience with Self-Checkout Solutions.
- 3-4+ years’ experience with Toshiba Elevate Platform.
- 1-2+ years’ experience with Toshiba Elera Platform.
- 3-4+ years’ experience with POS remote enterprise tools.
- 3-4+ years’ experience managing register hardware firmware, bios, configuration updates for a large enterprise.
- 1-2+ years’ experience with database support and management.
- 1-2+ years’ experience with Cloud based solutions: GCP & Azure.
- 1-2+ years’ experience with integrated and semi-integrated payment solutions.
- Strong understanding and working knowledge of PCI, SOX, and Data Governance.
- Process driven and result oriented with high attention to detail.
- Self-starter, with the ability to work independently, and with different groups or teams, utilizing solid communication skills.
- Strong understanding of evolving industry standards and technologies in the Point-of-Sale environment.
- Strong leadership and organizational skills.
- Excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions.
- Demonstrated strong communication skills, both verbal and written.
- Responsible, conscientious, and possesses a passion for excellence.
- Possesses a strong work ethic, demonstrated attention to detail and excellent time management skills.
- Able to support off hours work as required including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.
Recommended
- Deep understanding of evolving Point of Sale industry standards and technologies.
- Thorough understanding of Agile, Kanban & Scrum product development frameworks, principles, and values.
- Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Pay Ranges:
Level 2 – $90,000 – $120,000
Level 3 – $115,000 – $145,000
Level 4 – $135,000 – $175,000
We offer a comprehensive package of benefits including paid time off, health benefits – medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
